Standard sales and delivery terms for DenLilleFabrik.dk, RolstedCopenhagen and Julekugle.dk - Hereafter called The Company.

These standard sales and delivery terms apply to purchase of products from the Company. Upon acceptance of delivery of the product, the terms of this agreement are accepted. This agreement applies unless a separate purchase agreement has been entered into with the Company.

Ordering products

Goods can be ordered from the Company via email, oral agreement or via the Company's webshop. An order can be canceled at any time by the Company, at the discretion of the Company. The company may reject an order if the customer's submitted material or content is not in accordance with the Company's discretion.

Prices

Prices, specifications, delivery times and terms are stated in quotations, price lists or on request and are subject to change without notice, can not be transferred and apply only to new purchases from the Company. The Company is not responsible for incorrect pricing, typographical errors or omissions resulting from abuse of a Company Website and its functions. All prices are in stock and incl. VAT, Fees and shipping and handling costs may vary ..

Delivery

When purchasing products at the Company, the current Standard Sales and Delivery Terms apply. Delivery time is usually 1-3 days. It should be noted that components from our suppliers may be delayed. Our delivery time is therefore always estimated by production time and shipping time. The company disclaims any liability to the buyer in case of delayed delivery. Subject to printing errors and changes in product specifications and composition.

Shipping

Package shipment is made with PostDanmark or Post Nord within Denmark's borders. Shipping of packages (up to 5 kg) will be delivered as standard at NOK 69, - For shipments over 5 kg. the price will depend on the shipment and weight. The invoice is attached to the shipment or sent as a pdf file per. email. If the goods upon receipt show signs of transport damage, the buyer must contact the carrier, most often Post Danmark. The company is not responsible for covering transport damage. All prices are incl. VAT and subject to change without notice.

Payment terms

All orders and deliveries are subject to prepayment, unless credit agreement has been entered into.

We use Quickpay as payment gateway. You can pay with Visa / VisaDankort and mobilepay

Complaint

If the item, or parts thereof, proves to be defective / defective, the buyer has 14 days notice of complaint from the date of receipt - however, the customer disclaims this right of complaint on customer-specific products. Complaints must be notified to Engraving Items as soon as possible after receipt of the goods and within a reasonable time after the Buyer has or should have discovered the defect. Engraving tasks are required, within a reasonable time, to rectify the defect.

Refunds

The company only takes goods return by prior agreement and return goods must always be supplied with the RMA no. Stated by the Company. The cost of returning the item to the Company is due to the customer. Shipping costs are not credited. For custom made or customer-specific products, the customer waives 14-day return.

Privacy Policy

We make the registration of your personal information for the purpose of delivering the item to you. The personal data are registered with the Company and stored for five years after which the information is deleted. When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed exactly what information is collected and why. The company has access to the information that is registered about you. We do not store customer information encrypted. Information provided to the Company is not disclosed or sold to third parties in any way, and we do not detect any personally sensitive information. You are always entitled to object to the registration. You also have the right to understand what information is registered about you. You have these rights under the Personal Data Act. Please contact the Company by e-mail (info @ Company)

Limitation of Liability

To the extent that the Company may be liable to the buyer in accordance with the Product Liability Act or otherwise, the liability of Graveringsgaver is limited to the product of the Company. The Company has been made and thus does not include liability for late delivery of product, any loss of earnings, transport costs, operating losses or lost delivery of service and support. The product liability is transferred to the Company's subcontractor

Unless otherwise expressly stated in this agreement, the Company is not liable for any consequential damages, special or indirect damages.

The Company assumes no liability as a result of the buyer's legal relationship with third parties.
Engraving gifts are not responsible for any damages that exceed the invoice amount of the applicable product.

About the Company

The company is part of Baduljen.dk CVR: 11876188 - V / Jan Rolsted, Gladsaxe Møllevej 21 st., 2860 Søborg, tel. 22 86 31 31

Bank: Danske Bank 3409 11599079